Enhanced Login Security
Your online security is important to us. That is why we have
implemented a layered security system for enhanced login security on our
Personal and Business Online Banking systems. Enhanced login security will
help protect against online fraud by providing additional layers of
protection beyond the routine online user ID and password that you currently
use to login. It consists of three security questions and a personalized
watermark feature that are used to verify your identity. They help prevent
unauthorized access to your accounts and reassure you that you are at our
official Web site.
When you are at your own computer, enter your Online Banking ID and then
click submit. You should then see the watermark image that you established
for your account to verify that you are using Online Banking at our Web
site. You can then enter your Online Banking Password and know that your
information is safe and secure.
If you do not recognize the watermark image, do not enter your Online
Banking Password. You should double check your Online Banking ID. If your
Online Banking ID is correct and you still do not recognize the watermark
image, you should contact a customer service representative at your bank.
In the event that the Online Banking system does not recognize you, you
will be asked two of the original three security questions you established
to verify your identity. For instance, if you are signing in from a computer
our Online Banking system does not recognize, you may be asked to answer two
security questions to verify your identity. When the system is confident
that you are an authentic user, your watermark image will be displayed and
you may proceed to enter your Online Banking Password.
The enhanced login security enrollment process is fast and easy. Once you
have enrolled, you will logon to Online Banking the same way you always
have, with your Online Banking User ID and Password. The enhanced login
security happens behind the scenes and you are granted access as long as our
system recognizes your computer.
Your safety is our top priority. If you have any questions or concerns,
please contact us at 216.910.0550 or
ebank@ohiocommercebank.com.
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