Testimonials

I bought a business 4 years ago and needed an SBA loan. I talked to several banks including Ohio Commerce Bank. I was approved and closed at Ohio Commerce before I even received a response from the bigger banks in the area. As a matter of fact I received a call from one of the other banks wanting to approve my loan a month after I was already up and running. Ohio Commerce, listened, asked the necessary questions, gave me terms that were as good or better than any I had looked at and frankly just got it done for me. I am grateful for the treatment during and after the loan. I love dealing with smaller banks that don't think small. They treat customers extremely well and I just can't say enough about Ohio Commerce Bank.

Paul Zavell
Owner/Operator
Alloy Wheel Repair Specialist

Ohio Ohio Commerce Bank steps up and goes out of their way to understand their customers business. They are not only a bank but a partner in your business. OCB delivered a letter of intent on a real estate transaction and at the time of closing, met or exceeded what was initially offered. It was a painless, smooth transaction and everything was handled in a professional and courteous manner.

Chris Grobelny
Vice President
Weston Inc.

Ohio Since 2004 my vision to offer the highest level of customer service possible has seemed to put me at a disadvantage. Some of the irresponsible businesses have created a bad name for the industry I am in. Instead of providing the skills and knowledge to our customers, we found ourselves defending what we were not going to do, then earning the customer’s trust by doing exactly what we said we were going to do and finally standing behind the products and services we offer. The simple concept of offering a great customer experience has set us apart from the competition and turned what I once viewed as a disadvantage into the reason our company has found success.

Ronald J. Kirkland Jr.
President
RJK Construction Co.

I’ve worked with many banks over the years, and I have to say that Jeanette Knauf and the team at Ohio Commerce Bank have been invaluable partners to me and my business over the years. They helped my firm secure a larger line of credit during the economic downturn, found a way to refinance our building when the appraisal came in lower than expected, have set up savings accounts for my kids and have done it all quickly and efficiently. Jeanette and Heathyr Ullmo are always attentive and do whatever it takes to get the job done. They hold my hand and walk me through any paperwork, always making sure they have my best interest at heart. When I call in, they know me by name and help me get things done quickly and easily without a lot of red tape. After working with them for a short time, I quickly moved all of my personal banking to them as well (as did both of my partners). If you are looking to form a real partnership with a bank that has your needs in mind, then Ohio Commerce Bank is the bank for you.

Jan Davis
President
Noble-Davis Consulting, Inc.

At Coast to Coast we just began our eighth year. Our business has changed a lot since inception, as have our banking needs. We tried working with two, large regional banks without success. Then we found Ohio Commerce. OCB has proven to be the bank best able to support our company at all stages. In 2009, when business conditions deteriorated, our lending institution at the time offered only uncertainty. OCB was able to see the value and potential of our business and offered products based on our performance! In an uncertain time, OCB increased our access to capital and partnered with us to ensure success now and in the future. OCB provides competitive terms and has cut our miscellaneous banking fees by more than 85%. Moreover, OCB provides stellar customer service. In 2013, our focus is on growing our business while OCB takes care of the banking!

Carolyn Cahlik
Owner
Coast to Coast Equipment: From Scissors to Cranes, Inc.

We had been told that we can ask anyone at OCB to do anything and they will get that done for us. I really didn’t think that would be true but, guess what, it was. These are some of the best customer service people I have ever encountered - in any industry. They take on problems themselves and they get things done timely. They know their stuff, too.

OCB has been a critical component to our success not only today but long term as well. They have provided solutions to our unique financing challenges.

I watched the entire news piece on your website. You’re right, that was a very nice piece for both OCB and Red… Thanks for sharing that with me. Best of luck & continued success to everyone at OCB ! As always, Thanks for all that OCB does to help with my Company’s on-going success.

Ohio Commerce Bank has been great to work with not only because of the excellent service they have provided, but also the creative ways that they have worked with us to ensure our projects are successfully financed. Their ability to partner with us has been a great asset in helping us to take our business to the next level.

Since 2004 my vision to offer the highest level of customer service possible has seemed to put me at a disadvantage. Some of the irresponsible businesses have created a bad name for the industry I am in. Instead of providing the skills and knowledge to our customers, we found ourselves defending what we were not going to do, then earning the customer’s trust by doing exactly what we said we were going to do and finally standing behind the products and services we offer. The simple concept of offering a great customer experience has set us apart from the competition and turned what I once viewed as a disadvantage into the reason our company has found success. The reason I wanted to share this with you is because my expectations for customer service in the commercial banking and lending industry were very low prior to being introduced to Ohio Commerce Bank. Over the years working with a few other banks, I felt being overlooked and unappreciated was the industry standard because there was always someone more important for the bank to spend time with. I have gone days, if not weeks without a return call or email to a question I have had. Again because I never experienced the great customer service OCB has shown me, that type of service was what I expected. I am truly grateful that I was referred to Ohio Commerce Bank and wanted to say thanks for providing me with the outstanding customer service I once thought I did not deserve.

Ohio Commerce Bank steps up and goes out of their way to understand their customers business. They are not only a bank but a partner in your business. OCB delivered a letter of intent on a real estate transaction and at the time of closing, met or exceeded what was initially offered. It was a painless, smooth transaction and everything was handled in a professional and courteous manner.