Here is what our customers are saying about us:
bought a business 4 years ago and needed an SBA loan. I talked to several
banks including Ohio Commerce Bank. I was approved and closed at Ohio
Commerce before I even received a response from the bigger banks in the
area. As a matter of fact I received a call from one of the other banks
wanting to approve my loan a month after I was already up and running. Ohio
Commerce, listened, asked the necessary questions, gave me terms that were
as good or better than any I had looked at and frankly just got it done for
me. I am grateful for the treatment during and after the loan. I love
dealing with smaller banks that don't think small. They treat customers
extremely well and I just can't say enough about Ohio Commerce Bank.
Alloy Wheel Repair Specialist
had been told that we can ask anyone at OCB to do anything and they will get
that done for us. I really didn’t think that would be true but, guess what,
it was. These are some of the best customer service people I have ever
encountered - in any industry. They take on problems themselves and they
get things done timely. They know their stuff, too.
Chief Financial Officer
Zapis Capital Group LLC
has been a critical component to our success not only
today but long term as well. They have provided
solutions to our unique financing challenges.
watched the entire news piece on your website. You’re
right, that was a very nice piece for both OCB and Red…
Thanks for sharing that with me. Best of luck &
continued success to everyone at OCB ! As always,
Thanks for all that OCB does to help with my Company’s
Mayfield Collision Centers
Commerce Bank has been great to work with not only
because of the excellent service they have provided, but
also the creative ways that they have worked with us to
ensure our projects are successfully financed. Their
ability to partner with us has been a great asset in
helping us to take our business to the next level.
David J. Uram
Since 2004 my vision to
offer the highest level of customer service possible has
seemed to put me at a disadvantage. Some of the irresponsible businesses have
created a bad name for the industry I am in. Instead of providing the skills
and knowledge to our customers, we found ourselves defending what we were not
going to do, then earning the customer’s trust by doing exactly what we said we
were going to do and finally standing behind the products and services we offer.
The simple concept of offering a great customer experience has set us apart from
the competition and turned what I once viewed as a disadvantage into the reason
our company has found success. The reason I wanted to share this with you is
because my expectations for customer service in the commercial banking and
lending industry were very low prior to being introduced to Ohio Commerce Bank.
Over the years working with a few other banks, I felt being overlooked and
unappreciated was the industry standard because there was always someone more
important for the bank to spend time with. I have gone days, if not weeks
without a return call or email to a question I have had. Again because I never
experienced the great customer service OCB has shown me, that type of service
was what I expected. I am truly grateful that I was referred to Ohio Commerce
Bank and wanted to say thanks for providing me with the outstanding customer
service I once thought I did not deserve.
Ronald J. Kirkland Jr.
RJK Construction Co.
Commerce Bank steps up and goes out of their way to understand
their customers business. They are not only a bank but a
partner in your business. OCB delivered a letter of intent
on a real estate transaction and at the time of closing,
met or exceeded what was initially offered. It was a
painless, smooth transaction and everything was handled
in a professional and courteous manner.
I’ve worked with many banks over the years, and I have to say that Jeanette Knauf and the team at Ohio Commerce Bank have been invaluable partners to me and my business over the years. They helped my firm secure a larger line of credit during the economic downturn, found a way to refinance our building when the appraisal came in lower than expected, have set up savings accounts for my kids and have done it all quickly and efficiently. Jeanette and Heathyr Ullmo are always attentive and do whatever it takes to get the job done. They hold my hand and walk me through any paperwork, always making sure they have my best interest at heart. When I call in, they know me by name and help me get things done quickly and easily without a lot of red tape. After working with them for a short time, I quickly moved all of my personal banking to them as well (as did both of my partners). If you are looking to form a real partnership with a bank that has your needs in mind, then Ohio Commerce Bank is the bank for you.
Noble-Davis Consulting, Inc.
At Coast to Coast we just began our eighth year. Our business has changed a lot since inception, as have our banking needs. We tried working with two, large regional banks without success. Then we found Ohio Commerce. OCB has proven to be the bank best able to support our company at all stages. In 2009, when business conditions deteriorated, our lending institution at the time offered only uncertainty. OCB was able to see the value and potential of our business and offered products based on our performance! In an uncertain time, OCB increased our access to capital and partnered with us to ensure success now and in the future. OCB provides competitive terms and has cut our miscellaneous banking fees by more than 85%. Moreover, OCB provides stellar customer service. In 2013, our focus is on growing our business while OCB takes care of the banking!
Coast to Coast Equipment: From Scissors to Cranes, Inc.
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extended hours are
available by appointment
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